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What happens if a payment fails?

Stripe retries automatically, and we’ll email you.

If a monthly payment fails (an expired card, say), Stripe retries it automatically over the next few days, and we’ll be in touch.

To fix it, update your card. If the payment still can’t be taken, we may pause work on your plan until your account is up to date. Your ads keep running on the platforms, because ad spend is billed to you by them, but we stop managing them.

Updated October 18, 2026

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