Billing & plans

Payments, invoices, monthly plans, cancelling and refunds.

• How do I pay?Card, Apple Pay or Google Pay through Stripe’s secure checkout.
• Where are my invoices and receipts?By email, and always in your client portal.
• How are monthly plans billed?Charged on the same date each month until you cancel.
• How do I cancel a plan?Online in two clicks, any time. Here’s when each plan ends.
• What’s your refund policy?Full refund before your kickoff call; after that, based on work not yet done.
• How do I update my card?Email us and we’ll send a secure link to update it.
• Promo codes and sales taxWhere to enter a promo code, and how tax shows up.
• Paying a quote: deposits and balancesHow accepting a quote, deposits and the final invoice work.
• What happens if a payment fails?Stripe retries automatically, and we’ll email you.